Frequently Given Answers
(to frequently asked questions)

Order Pasties Here

Who is Pasty Central? 

Pasty Central operates a USDA inspected pasty kitchen in Kearsarge, Michigan, just north of Calumet. Pasties are made available for purchase online and in-person at a number of retail outlets, including The Hut Inn restaurant, which is owned by Pasty Central and currently (2013) operated by John Gervais.

Pasty Central also operates the popular pasty.com web site, including the Pasty Cam photo of the day and galleries by hundreds of photographers featuring UP scenes.

Pasty Central is an employee-owned company in Calumet, Michigan. The employees bought the company in 2001 from Still Waters Assisted Living Community in Calumet, where the pasty project started. The purchase provided much-needed operating capital for the assisted living home. Because of changes in public assistance policies for homes of this type, Still Waters was forced to close its doors October 1, 2006.  Pasty Central remains committed to supporting programs that assist the elderly throughout the U.P..

For many years Still Waters residents peeled the veggies for their pasties as a regular activity.  Over the years, a small number of pasties were sold locally as a fund raiser, always receiving praise for the quality and taste.  In 1995, Still Waters first appeared on the Internet, and in '96 was granted the domain name "pasty.com".  Subsequently "pasty.net" and "pasty.org" were acquired for future expansion.  In 1999, "PastyNET, Inc." was incorporated.  

All pictures/graphics appearing at Pasty.com are copyright 1996-2013 Pasty Central.  Our materials may be used freely for display on the Internet or in print with the following requirements: 1) Original images may not be modified (filename and size) without permission 2) visible credit should be given to the photographer (where known) and "Pasty Central" or the "Pasty Cam", and 3) a return link to http://www.pasty.com or the feature where the image is located (Past-E-Mail, Pasty Cam, etc.) 
- - Example: "Photo by Dan Urbanski, courtesy of the Pasty Cam

How do I order pasties?

You may click on this link to order pasties online or call our toll free number during regular business hours. 1-877-727-8911 Monday through Friday. Visa, Mastercard, Discover or American Express cards are welcome. You may also pay by return invoice. (see below)

Who makes the pasties?
Our experienced staff creates each pasty by hand, using the original Still Waters recipe, in our USDA-approved pasty kitchen. The entire making/baking process is inspected regularly by the USDA and approved for wholesale distribution. 
How many pasties are sold over the Internet, and who buys them?
Orders have reached an annualized pace of about 50,000 pasties per year.  This number has grown rapidly because of the high percentage of repeat customers.  Shipments have been made to hundreds of cities and rural areas in all 50 states.  See our constantly updated customer map
How are the pasties shipped?
From 1996-1998 we shipped almost exclusively by Priority Mail.  From 1999-2000 our main carrier was Airborne Express.  In 2001 we were offered guaranteed delivery to every US zip code by FedEx, at comparable pricing, which enabled us to avoid a price increase. In 2002 we added UPS as our primary carrier, and in 2006 began shipping exclusively with FedEx. 

We are grateful to our friends at the Calumet Post Office, Biff's Transfer (the local Airborne contractor) and the Copper Country Federal Express team, and the UPS Houghton staff for their diligent work over the years in shipping Still Water's pasties throughout North America. 

Our package material is a combination of 

  • inner paper bags and outer plastic bags around each deep-frozen pasty
  • flat Styrofoam weave around these double-bagged pasties 
  • aluminized polyethylene wrap (space blanket) around the styrofoam bundle
  • newspaper (Mining Gazette) padding around the space blanket bundle
  • all inside a 200 lb test box

The majority of the packages leave Calumet on the UPS truck each Monday and Tuesday. The pasties slowly defrost in transit.  When they arrive, though no longer frozen, they should be cool to the touch.  Heating instructions are enclosed. 
When my pasties arrive, can they be refrozen?
From our experience, and the reports we receive, it is safe to refreeze the pasties, but some say it tends to diminish the flavor.  For best results, heat and serve within a couple of days of arrival. 

How long do I bake the pasties?

Bake 50 minutes at 350º if frozen. Bake unfrozen for 30-45 minutes at 350º. Results are better in a regular oven over a microwave. Be sure to remove the pasties from the plastic bag before reheating. Test with a fork before eating to see if they are heated all the way through.

What's in the pasty recipe?

Our pasties are made with 75 percent beef, 25 percent pork, potatoes, rutabaga, carrotts, onions, spices, and a 100 percent vegetable shortening pastry crust. Our pasty recipe is a trade secret, of course.

How do I pay for my order? For your convenience we feature a secure order form.  Credit card numbers can be submitted with confidence that the information cannot be viewed by others.  There is also an option to pay by return invoice, by obtaining an honor system order number by return email. 


How does this project benefit elder care in the Copper Country?
Pasty Central has committed to providing a portion of the profit from each pasty to a non-provit organization assisting the elderly in our community.

What is the Acceptable Use Policy for the Pasty Cam?

Over the years our daily feature, the "Pasty Cam", has evolved into a discussion surrounding the day's picture and related topics.  We encourage you to use your real name and email address so that you can be in touch with friends and old acquaintances you meet on the site. (Some individuals like to insert "NOSPAM" into the address... we're not sure just how effective this is). We ask you to keep the comments positive, and a pleasant experience for others who visit the site.  Personal attacks, offensive language or inflammatory remarks are not welcome.  Please give consideration to our staff who have to take the time to remove such notes.  Exchanges which take on the nature of a "chat" will also be removed, and we would welcome you to find a chat room on some other website. Avoid posting copyrighted materials not in keeping with the owner's policy of use.

In 2004 we distinguished comments related to the daily picture (Cam Notes) from other miscellaneous conversation in a new feature called "What'sUP". Occasionally the conversation on this supplemental page will include topics other than strictly U.P. related. On the daily "Cam Notes" picture page, please keep comments on the topic, and use "What'sUP" to post other items of interest, such as community event's, suggestions, and general conversation.

Comments you post are for the entire Pasty Cam community. Avoid addressing them to one individual, which can appear to be a "chat". If you wish to bring your comment to the attention of an individual, email them directly.

On any daily "Cam Notes" page, limit your postings to 2 messages, unless you are the photographer responding to feedback about your photo.

When you post messages on "Cam Notes" or "What'sUP", think of it as being invited into our living room (or your living room).  Civil conversation would be expected.  When we remove postings, it is not a question of censorship, but rather of maintaining the integrity of a family friendly website.

What does the future hold for Pasty Central? First, we are committed to maintain excellent service and provide satisfaction to our customers.  New local sponsors are continually joining us as well.  In 1999 we became a full service ISP and began producing for wholesale distribution, under USDA inspection.  We welcome your suggestions as to how this project might be more effective and grow in days ahead. 


How do I contact Pasty Central?
Of course, e-mail is the most expedient: visitors@pasty.com or you are welcome to write: 
Pasty Central
58542 Wolverine Street
Calumet, MI  49913 

During business hours (M-F, 9a-5p EDT) 
1-877-PASTY-11 toll free (1-877-727-8911) 
(906) 337-5979 voice 

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Supporting care for the elderly in Michigan's Upper Peninsula. © 2013 Pasty Central, LLC